Crown Taxi Club
Crown Taxi Club specialise in providing Taxi Insurance to all the Taxi Owners/Drivers in Melbourne. They provide regulated & trustworthy insurance with comprehensive insurance. They are really busy and have a long list of customers who use credit card/bank card for the Insurance premiums.
Crown Taxi Club was facing a lot of issues with the payment, as the cards were getting declined and so the team were spending 15-20 man hours just to follow up with customers whose bank/credit details declined in their system; whether it was for insufficient funds or change of card details.
As a business, it is frustrating when that happens, and it takes a lot of time which on the other hand can be used in productive tasks. Crown Taxi Club was feeling exactly the same.